you have a spa-quip or Davey Xcelsior, SP500, SP600, SP750, SP800
or SP1000 and you are getting an error 6 code on your touchpad,
it could mean a few things, the best way to fix these error codes
is to try the following.
Reset your system, SP 500, Sp 600 and Xcelsior
This is done by pressing temp up and down buttons and the pump
button at the same time.
Press the top 4 buttons (the two light buttons and the ones underneath
It is possible that there is an air lock in the system, especially
if you have just emptied your spa and then refilled it.
The air is usually locked inside the heater unit, If you look
at the picture below, you will notice there are two points where
the PVC pipes will enter the heater/control unit, these are called
Barrel unions or union joints.
To let the air out; simply loosen them slightly until you here
the air come out, once the air is out then you will notice water
come out, once this happens, tighten them back up. You will only
need to have it slightly loose, and only for a few seconds.
You may need to reset your touch pad after this, for sp500 or
SP750 just turn the power off at the wall, for the sp600 and some
sp500 press the pump button and the up and down button at the
same time, for SP800 press the 4 top buttons at the same time:
These resetting instructions should be in your manual, if you
have lost your manual you can download them off of this page on
Another reason why your system may be displaying an error 6 code
is because the pump may be faulty, 2 reasons are; that the capacitors
are gone in the pump or the bearings are gone and for some reason
the pump is locked up; both of these would cause the pump to hum,
but not actually come on. If this is the case you will need the
Make sure your filter is cleaned and not blocked
SHUT OFF VALVES
If your spa has shut off valves, make sure they are open,
shut off valves are used to close of the water flow to the pumps
and heater units, usually so that these units can be removed from
the spa without having to empty the whole spa. Not all spas have
shut off valves, but just check and if they have been installed
in your spa, make sure they are open.
There are other reasons why your pump may be faulty or other
reasons why you may have an error 6, if you can not fix your spa
error code with the above methods, you will need to call a spa
technician, if your unit is under warranty this can be arranged
for you from the store where you purchased your spa.
LESS AIR LOCKS?
If you have a filter like one of the ones below,leave the
lid off while filling your spa, this will help stop air locks.
OF CONTROL SYSTEMS
It is also possible to fix other brands in a similar way to the
DAVEY and Spa-Quip models, for example the waterco models can
be relieved of an air lock in a similar way.
Touchpads, heaters and control systems are
available from our store phone 9301 4922